no wording advice here
#shipping-customs 2025-12-12
Friday32 messages7 participantstimes are UTC
Highlights from this day
courier or postal service, which has been better for Poland
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
how many parcels have people lost in total
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sorry to jump in a port stall is not the same as a customs hold and the tracking language usually distinguishes them, i could be wrong
does a signature requirement help or hurt
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does CPC actually honour a reship or is it decorative
is vat charged on the declared value or what they think it is worth
mine took 21 days
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do you use the same address every time
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be patient with support
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the transit table is pinned and built from what members actually reported, not from what suppliers quote
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
i had a parcel marked returned that arrived eleven days later. it happens
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ok so postal has been better than courier for me every single time. couriers are more thorough
give it another week
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
handling fee is the killer
declared value, do you go low or realistic
coming back after 7 months, has anything changed with Sweden
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a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
the same address every time is fine. a different address every time looks worse, not better
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
summer into a hot country is the risk. order in a cooler month if you have the choice
if you query a missing parcel, be factual and patient. the good suppliers respond to that
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly, from memory
postal not courier
powder is robust
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis, i could be wrong
unrelated but i have lost 3 parcels in three years across a lot of orders. that is the actual rate for me
thats a stock split
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
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