i have lost 5 parcels in three years across a lot of orders. that is the actual rate for me
#shipping-customs 2025-12-11
Thursday30 messages7 participantstimes are UTC
Highlights from this day
- fake_tracking — unrelated but split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing 17:53
- monoisotopic — slightly off topic but anyone had a split shipment arrive weeks apart 17:55
- ghk_gia — update on the earlier thing what happened when you queried a missing parcel with the supplier 19:49
- marrow.mod — does FGP actually honour a reship or is it decorative 21:12
- marrow.mod — winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less 21:14
order in winter
ok so cold pack arrived warm after 5 days, does it matter
reship policies vary enormously. MKM honoured one for me without being pushed, which is not universal
give it another week
⚠️16💀17👍4
quick one nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
thats slower than usual
unrelated but split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
🧪6
*week 2 not week 4
slightly off topic but anyone had a split shipment arrive weeks apart
🙏7⚠️6👀14
signature requirements slow things down and do not obviously reduce loss
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
⚠️2
ask about reship
what does the room consider a normal transit time now
postal not courier
thats a stock split
thats the end of it
i had a parcel marked returned that arrived eleven days later. it happens
[edited]for the archive paying for a faster service does not speed up customs. it speeds up the legs either side of customs, someone check my working
slightly off topic but vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat, thats one data point
📉1
declared value, do you go low or realistic
do you use the same address every time
mine took 18 days
powder is robust
update on the earlier thing what happened when you queried a missing parcel with the supplier
👍12🤝1
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust, anyway
does FGP actually honour a reship or is it decorative
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 delivered✅7🙏1💀14
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
site-rotation-map.png
1000 × 700 · 826 KB · not retained in the public archive
summer into a hot country is the risk. order in a cooler month if you have the choice