vialroom

#shipping-customs 2025-09-22

Monday40 messages10 participantstimes are UTC
Highlights from this day
  • amylin_amy — genuine question a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust 19:01
  • marrow.mod — 20 days to Spain with working tracking the whole way is at the good end of what i have seen 19:44
  • rezept_rolf — reship policies vary enormously. QYB honoured one for me without being pushed, which is not universal 21:16
  • hair_month_four — update on the earlier thing do you use the same address every time 21:38
AA

genuine question a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust

vial-f-1330-front.png
900 × 1200 · 611 KB · not retained in the public archive
📈2🎉2😂10

split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing

nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly

MM

postal has been better than courier for me every single time. couriers are more thorough, take that with a pinch of salt

OW

update from 23 months ago: Japan transit has got slower, consistently, across four orders

mine took 22 days

20 days to Spain with working tracking the whole way is at the good end of what i have seen

🧪4🔥6🙏14

declared value, do you go low or realistic

thats a stock split

💀2👍12😂6

ok so what does the room consider a normal transit time now
i had a parcel marked returned that arrived eleven days later. it happens

YV

courier or postal service, which has been better for Sweden

RR

update on the earlier thing tracking going dark for a week or ten days at a port is common and resolves on its own most of the time

VO

winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less

YV

a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence

VO

i have lost 6 parcels in three years across a lot of orders. that is the actual rate for me

20:34marrow.mod pinned a message
YV

the transit table is pinned and built from what members actually reported, not from what suppliers quote

PN

if you query a missing parcel, be factual and patient. the good suppliers respond to that

the parcel is the risk you accepted. that is worth remembering before it becomes a crisis, your mileage will differ
paying for a faster service does not speed up customs. it speeds up the legs either side of customs

RR

slightly off topic but i declare it as what it is at a low value. we do not discuss wording beyond that here

PN

paying for a faster service does not speed up customs. it speeds up the legs either side of customs

RR

reship policies vary enormously. QYB honoured one for me without being pushed, which is not universal

follow up vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat

thats normal transit

⚠️2🙏14🔥1

sorry to jump in customs charge came to $94, is that normal for Canada

[edited]
HM

update on the earlier thing do you use the same address every time

📈1🧊9📉13