reship policies vary enormously. SGN honoured one for me without being pushed, which is not universal
#shipping-customs 2025-09-23
- yyz_vial — reship policies vary enormously. SGN honoured one for me without being pushed, which is not universal 21:01
- yyz_vial — the parcel is the risk you accepted. that is worth remembering before it becomes a crisis 21:25
- yyz_vial — a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust, ask me again in a month 21:26
- customs_owl — if you query a missing parcel, be factual and patient. the good suppliers respond to that 22:14
- yyz_vial — winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less 22:19
customs charge came to $38, is that normal for Poland
mine took 15 days
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
[edited]a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust, ask me again in a month
thats the end of it
[edited]update from 9 months ago: Spain transit has got slower, consistently, across four orders
thats normal transit
if you query a missing parcel, be factual and patient. the good suppliers respond to that
sorry to jump in courier or postal service, which has been better for New Zealand
summer into a hot country is the risk. order in a cooler month if you have the choice
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less