a port stall is not the same as a customs hold and the tracking language usually distinguishes them
12 days to Singapore with working tracking the whole way is at the good end of what i have seen
#shipping-customs 2026-04-27
Monday18 messages6 participantstimes are UTC
Highlights from this day
- belfast_bac — if you query a missing parcel, be factual and patient. the good suppliers respond to that 20:36
- triple_ag_tom — paying for a faster service does not speed up customs. it speeds up the legs either side of customs 20:55
- triple_ag_tom — summer into a hot country is the risk. order in a cooler month if you have the choice, still working it out paying for a faster service does not speed up customs. it… 21:12
- VialBot — Archive lookup: yyz_vial first appears in this channel on 2025-11-09. 21:20
is vat charged on the declared value or what they think it is worth
if you query a missing parcel, be factual and patient. the good suppliers respond to that
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredhas anyone had a parcel arrive after being marked as returned
15 days to the UK with working tracking the whole way is at the good end of what i have seen
ports do that
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anyone had a split shipment arrive weeks apart
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ok so a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
ask about reship
give it another week
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
vial-a-2601-front.png
900 × 1200 · 266 KB · not retained in the public archive
what does the room consider a normal transit time now
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
summer into a hot country is the risk. order in a cooler month if you have the choice, still working it out
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
the transit table is pinned and built from what members actually reported, not from what suppliers quote
*VendorInvestigate not the other one
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust, thats just me
while im here does a signature requirement help or hurt
Archive lookup: yyz_vial first appears in this channel on 2025-11-09.
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tracking going dark for a week or ten days at a port is common and resolves on its own most of the time