anyone shipping into Australia in summer and what do you do about it
💀4🎉13
#shipping-customs 2026-02-28
Saturday34 messages7 participantstimes are UTC
Highlights from this day
- cross_border_cam — anyone shipping into Australia in summer and what do you do about it 19:42
- per_mg_pete — reship policies vary enormously. FGP honoured one for me without being pushed, which is not universal 20:22
- fake_tracking — a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust 21:03
- cold_pack_carla — is vat charged on the declared value or what they think it is worth 21:35
the same address every time is fine. a different address every time looks worse, not better, ymmv
i have lost 7 parcels in three years across a lot of orders. that is the actual rate for me
mine took 22 days
postal has been better than courier for me every single time. couriers are more thorough
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
coming back to this a port stall is not the same as a customs hold and the tracking language usually distinguishes them
no wording advice here
i had a parcel marked returned that arrived eleven days later. it happens
postal not courier
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
parcel is sitting at a port with no movement, is that customs or just a port
week_three_walli have lost 7 parcels in three years across a lot of orders. that is the actual rate…
reship policies vary enormously. FGP honoured one for me without being pushed, which is not universal
i declare it as what it is at a low value. we do not discuss wording beyond that here
signature requirements slow things down and do not obviously reduce loss
coming back to this the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
week_three_wallpostal has been better than courier for me every single time. couriers are more thorough
courier or postal service, which has been better for Singapore
handling fee is the killer
week_three_wallthe same address every time is fine. a different address every time looks worse, not…
does a signature requirement help or hurt
genuine question vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
ports do that
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
👀4📉5📈2
tracking has been dark for 2 days, at what point do i worry
has anyone had a parcel arrive after being marked as returned
[edited]sorry to jump in update from 2 months ago: New Zealand transit has got slower, consistently, across four orders
powder is robust
thats normal transit
is vat charged on the declared value or what they think it is worth
👀16📉6😂8
thats slower than usual
😂1⚠️11📉1
be patient with support
declared value, do you go low or realistic
summer into a hot country is the risk. order in a cooler month if you have the choice