got a seizure letter, what actually happens next
#shipping-customs 2026-01-05
Monday45 messages11 participantstimes are UTC
Highlights from this day
- half_life_hal — the transit table is pinned and built from what members actually reported, not from what suppliers quote 21:08
- hard_stop_hal — do you use the same address every time 22:06
- adelaide_assay — 7 days to the Netherlands with working tracking the whole way is at the good end of what i have seen 22:33
- oli_orals — the parcel is the risk you accepted. that is worth remembering before it becomes a crisis, thats just me 22:40
- plus_sixteen — follow up nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly, i think 22:48
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
the transit table is pinned and built from what members actually reported, not from what suppliers quote
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thats the end of it
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
update from 22 months ago: Canada transit has got slower, consistently, across four orders
thats a stock split
powder is robust
ask about reship
is vat charged on the declared value or what they think it is worth
thats slower than usual
postal has been better than courier for me every single time. couriers are more thorough
slightly off topic but i have lost 6 parcels in three years across a lot of orders. that is the actual rate for me, thats just me
no wording advice here
mine took 17 days
what does the room consider a normal transit time now
summer into a hot country is the risk. order in a cooler month if you have the choice
[edited]reship policies vary enormously. GL Biochem honoured one for me without being pushed, which is not universal
is it worth paying for a faster service or does customs eat the difference
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
cold pack arrived warm after 26 days, does it matter
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declared value, do you go low or realistic
do you use the same address every time
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredhow long is transit to Ireland running at the moment
if you query a missing parcel, be factual and patient. the good suppliers respond to that
signature requirements slow things down and do not obviously reduce loss
be patient with support
i declare it as what it is at a low value. we do not discuss wording beyond that here
tracking has been dark for 8 days, at what point do i worry
does a signature requirement help or hurt
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
7 days to the Netherlands with working tracking the whole way is at the good end of what i have seen
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the parcel is the risk you accepted. that is worth remembering before it becomes a crisis, thats just me
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thats normal transit
follow up nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly, i think
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i had a parcel marked returned that arrived eleven days later. it happens
give it another week
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
anyone shipping into Canada in summer and what do you do about it
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
for the archive tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
the same address every time is fine. a different address every time looks worse, not better
if you query a missing parcel, be factual and patient. the good suppliers respond to that
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coming back after 3 months, has anything changed with Canada
handling fee is the killer
give it another week