if you query a missing parcel, be factual and patient. the good suppliers respond to that
#shipping-customs 2025-11-14
- chain_of_custody — if you query a missing parcel, be factual and patient. the good suppliers respond to that 13:13
- rotate_the_site — summer into a hot country is the risk. order in a cooler month if you have the choice, ask me again in a month 13:15
- rotate_the_site — vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat 11 days to Germany with working tracking the whole way is at… 15:35
- rotate_the_site — winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less 15:44
- sgp_subq — tracking going dark for a week or ten days at a port is common and resolves on its own most of the time 15:46
summer into a hot country is the risk. order in a cooler month if you have the choice, ask me again in a month
update on the earlier thing cold pack arrived warm after 18 days, does it matter
thats normal transit
genuine question signature requirements slow things down and do not obviously reduce loss
coming back to this i declare it as what it is at a low value. we do not discuss wording beyond that here
order in winter
no wording advice here
postal has been better than courier for me every single time. couriers are more thorough
mine took 16 days
how many parcels have people lost in total
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
11 days to Germany with working tracking the whole way is at the good end of what i have seen
| Destination | Median days | Worst logged |
|---|---|---|
| UK | 11 | 34 |
| Germany | 9 | 28 |
| Netherlands | 9 | 22 |
| Canada | 14 | 41 |
| Australia | 13 | 38 |
| Singapore | 6 | 15 |
parcel is sitting at a port with no movement, is that customs or just a port
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
| Destination | Median days | Worst logged |
|---|---|---|
| UK | 11 | 34 |
| Germany | 9 | 28 |
| Netherlands | 9 | 22 |
| Canada | 14 | 41 |
| Australia | 13 | 38 |
| Singapore | 6 | 15 |