anyone shipping into New Zealand in summer and what do you do about it
#shipping-customs 2025-11-12
Wednesday23 messages5 participantstimes are UTC
Highlights from this day
- eat_more_please — follow up a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust 19:01
- eat_more_please — what does the room consider a normal transit time now 19:03
- eat_more_please — sorry to jump in the transit table is pinned and built from what members actually reported, not from what suppliers quote, n of 1 obviously 19:09
i had a parcel marked returned that arrived eleven days later. it happens
update from 12 months ago: Singapore transit has got slower, consistently, across four orders
postal not courier
right so customs charge came to £240, is that normal for the Netherlands
tracking has been dark for 2 days, at what point do i worry
powder is robust
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a port stall is not the same as a customs hold and the tracking language usually distinguishes them
courier or postal service, which has been better for the UK
mine took 4 days
postal has been better than courier for me every single time. couriers are more thorough, thats just me
no wording advice here
follow up a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
📉6❤️3👀9
what does the room consider a normal transit time now
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ok so paying for a faster service does not speed up customs. it speeds up the legs either side of customs
sorry to jump in the transit table is pinned and built from what members actually reported, not from what suppliers quote, n of 1 obviously
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredi declare it as what it is at a low value. we do not discuss wording beyond that here
declared value, do you go low or realistic
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
ports do that
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how long is transit to Ireland running at the moment
reship policies vary enormously. QST honoured one for me without being pushed, which is not universal
if you query a missing parcel, be factual and patient. the good suppliers respond to that
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence