vialroom

#shipping-customs 2025-10-22

Wednesday14 messages4 participantstimes are UTC
Highlights from this day
  • amsterdam_aliquot — cold pack arrived warm after 5 days, does it matter 16:23
  • split_shipment — what happened when you queried a missing parcel with the supplier 18:01
  • customs_owl — coming back to this if you query a missing parcel, be factual and patient. the good suppliers respond to that 19:12

the parcel is the risk you accepted. that is worth remembering before it becomes a crisis

thats slower than usual

cold pack arrived warm after 5 days, does it matter

d0   label created
d2   accepted, origin
d4   departed origin
d6   in transit
d6-16  nothing at all
d17  arrived destination country
d19  customs cleared
d21  delivered

handling fee is the killer

right so a port stall is not the same as a customs hold and the tracking language usually distinguishes them

SS

paying for a faster service does not speed up customs. it speeds up the legs either side of customs

CO

coming back to this if you query a missing parcel, be factual and patient. the good suppliers respond to that