vialroom

#shipping-customs 2025-10-21

Tuesday42 messages10 participantstimes are UTC
Highlights from this day
  • reship_rita — while im here parcel is sitting at a port with no movement, is that customs or just a port 16:23
  • shame_and_meds — a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence 17:23
  • shame_and_meds — vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat 17:26
  • shame_and_meds — anyone shipping into the Netherlands in summer and what do you do about it 17:46
PS

postal has been better than courier for me every single time. couriers are more thorough, anyway

PS

the parcel is the risk you accepted. that is worth remembering before it becomes a crisis

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DD

a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust

DD

i have lost 2 parcels in three years across a lot of orders. that is the actual rate for me

RR

update from 24 months ago: Australia transit has got slower, consistently, across four orders

AA

nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly

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RR

while im here parcel is sitting at a port with no movement, is that customs or just a port

❤️116

a port stall is not the same as a customs hold and the tracking language usually distinguishes them

RR

is vat charged on the declared value or what they think it is worth

VB

Archive lookup: impersonator_ip first appears in this channel on 2025-01-11.

WW

signature requirements slow things down and do not obviously reduce loss

RR

winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less

has anyone had a parcel arrive after being marked as returned

coming back to this what happened when you queried a missing parcel with the supplier

SA

a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence

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vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat

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what does the room consider a normal transit time now

declared value, do you go low or realistic

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reship policies vary enormously. QSC honoured one for me without being pushed, which is not universal

SA

anyone shipping into the Netherlands in summer and what do you do about it

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II

the same address every time is fine. a different address every time looks worse, not better

II

tracking going dark for a week or ten days at a port is common and resolves on its own most of the time, i have it written down somewhere

split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing

BW

right so summer into a hot country is the risk. order in a cooler month if you have the choice

MM

25 days to New Zealand with working tracking the whole way is at the good end of what i have seen

genuine question mine took 14 days

thats normal transit