i have lost 2 parcels in three years across a lot of orders. that is the actual rate for me
#shipping-customs 2025-07-01
- amsterdam_aliquot — reship policies vary enormously. QST honoured one for me without being pushed, which is not universal 21:27
- amsterdam_aliquot — winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less 9 days to the UK with working tracking the whole… 21:43
- declared_value — a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence 22:27
reship policies vary enormously. QST honoured one for me without being pushed, which is not universal
thats a stock split
powder is robust
i declare it as what it is at a low value. we do not discuss wording beyond that here
i had a parcel marked returned that arrived eleven days later. it happens
thats the end of it
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
9 days to the UK with working tracking the whole way is at the good end of what i have seen
anyone shipping into Singapore in summer and what do you do about it
postal not courier
genuine question a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
customs charge came to $38, is that normal for Japan
thats slower than usual
20 days to Sweden with working tracking the whole way is at the good end of what i have seen
does a signature requirement help or hurt
the transit table is pinned and built from what members actually reported, not from what suppliers quote
no wording advice here
be patient with support
[edited]nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
postal has been better than courier for me every single time. couriers are more thorough
give it another week
coming back after 21 months, has anything changed with Poland
handling fee is the killer
signature requirements slow things down and do not obviously reduce loss
follow up if you query a missing parcel, be factual and patient. the good suppliers respond to that
do you use the same address every time