vialroom

#shipping-customs 2025-06-29

Sunday43 messages9 participantstimes are UTC
Highlights from this day
  • typosquat_tay — update from 10 months ago: Japan transit has got slower, consistently, across four orders 14:43
  • salt_bridge — signature requirements slow things down and do not obviously reduce loss 14:55
  • split_shipment — reship policies vary enormously. MKM honoured one for me without being pushed, which is not universal the parcel is the risk you accepted. that is worth remembering… 16:55
  • salt_bridge — how long is transit to Germany running at the moment 17:06
FF

vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat

ports do that

SS

nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly

does a signature requirement help or hurt

6 days to Australia with working tracking the whole way is at the good end of what i have seen

got a seizure letter, what actually happens next
i declare it as what it is at a low value. we do not discuss wording beyond that here

handling fee is the killer

sorry to jump in declared value, do you go low or realistic

TT

update from 10 months ago: Japan transit has got slower, consistently, across four orders

😂3
SB

tracking going dark for a week or ten days at a port is common and resolves on its own most of the time

SB

postal has been better than courier for me every single time. couriers are more thorough

i declare it as what it is at a low value. we do not discuss wording beyond that here

EM

split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing

SS

a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence, thats just me

EM

winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less

SS

reship policies vary enormously. MKM honoured one for me without being pushed, which is not universal
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis

anyone shipping into Ireland in summer and what do you do about it

while im here the transit table is pinned and built from what members actually reported, not from what suppliers quote

AP

a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust

SB

how long is transit to Germany running at the moment

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SB

sorry to jump in a port stall is not the same as a customs hold and the tracking language usually distinguishes them, n of 1 obviously

AP

i have lost 7 parcels in three years across a lot of orders. that is the actual rate for me

SB

the parcel is the risk you accepted. that is worth remembering before it becomes a crisis

quick one summer into a hot country is the risk. order in a cooler month if you have the choice

*Medutest not the other one

TT

genuine question what does the room consider a normal transit time now

⚠️1

no wording advice here

be patient with support

TT

thats a stock split

DestinationMedian daysWorst logged
UK1134
Germany928
Netherlands922
Canada1441
Australia1338
Singapore615
💀3
TT

postal has been better than courier for me every single time. couriers are more thorough

SS

the same address every time is fine. a different address every time looks worse, not better

ask about reship