vialroom

#shipping-customs 2025-06-05

Thursday23 messages5 participantstimes are UTC
Highlights from this day
  • blank_run — sorry to jump in i have lost 8 parcels in three years across a lot of orders. that is the actual rate for me 22:32
  • blank_run — summer into a hot country is the risk. order in a cooler month if you have the choice 22:36
  • blank_run — does QSC actually honour a reship or is it decorative 22:38
  • point_two_five — a port stall is not the same as a customs hold and the tracking language usually distinguishes them 22:59
  • point_two_five — do you use the same address every time 23:30
TT

the same address every time is fine. a different address every time looks worse, not better

ok so the parcel is the risk you accepted. that is worth remembering before it becomes a crisis

1
BR

sorry to jump in i have lost 8 parcels in three years across a lot of orders. that is the actual rate for me

📉23⚠️2

summer into a hot country is the risk. order in a cooler month if you have the choice

👀6

while im here signature requirements slow things down and do not obviously reduce loss

does QSC actually honour a reship or is it decorative

mine took 7 days

🧪14⚠️12

sorry to jump in anyone shipping into the UK in summer and what do you do about it

split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing

be patient with support

👍1
PT

a port stall is not the same as a customs hold and the tracking language usually distinguishes them

📈13
BR

postal has been better than courier for me every single time. couriers are more thorough

PT

tracking going dark for a week or ten days at a port is common and resolves on its own most of the time

BR

thats a stock split

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PT

vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat

PT

update from 23 months ago: the UK transit has got slower, consistently, across four orders
i declare it as what it is at a low value. we do not discuss wording beyond that here

do you use the same address every time

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a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence