i have lost 9 parcels in three years across a lot of orders. that is the actual rate for me
#shipping-customs 2025-06-04
Wednesday39 messages5 participantstimes are UTC
Highlights from this day
- vialkeeper — nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly 10:30
- vat_on_import — postal has been better than courier for me every single time. couriers are more thorough 11:12
- vialkeeper — update from 7 months ago: Poland transit has got slower, consistently, across four orders 12:49
- VialBot — New independent result logged — JEEP, lot KP-0925, purity 99.2% (Medutest). 15:06
declared value, do you go low or realistic
New independent result logged — QST, lot A-2418, purity 97.4% (VendorInvestigate).
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredok so do you use the same address every time
sorry to jump in customs charge came to €94, is that normal for Spain
ports do that
16 days to Germany with working tracking the whole way is at the good end of what i have seen, i could be wrong
postal has been better than courier for me every single time. couriers are more thorough
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 delivereddoes a signature requirement help or hurt
thats a stock split
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
does Homopeptide actually honour a reship or is it decorative
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
i declare it as what it is at a low value. we do not discuss wording beyond that here
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredsplit shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
follow up parcel is sitting at a port with no movement, is that customs or just a port
give it another week
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winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
i had a parcel marked returned that arrived eleven days later. it happens
update from 7 months ago: Poland transit has got slower, consistently, across four orders
✅2📈13⚠️17
ok so signature requirements slow things down and do not obviously reduce loss, anyway
if you query a missing parcel, be factual and patient. the good suppliers respond to that
order in winter
quick one vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat, ymmv
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
how many parcels have people lost in total
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 delivered📉1
tracking has been dark for 4 days, at what point do i worry
reship policies vary enormously. SGN honoured one for me without being pushed, which is not universal, take that with a pinch of salt
is vat charged on the declared value or what they think it is worth
powder is robust
👍1
no wording advice here
got a seizure letter, what actually happens next
🔥1
thats normal transit
courier or postal service, which has been better for Poland
the same address every time is fine. a different address every time looks worse, not better
i had a parcel marked returned that arrived eleven days later. it happens
New independent result logged — JEEP, lot KP-0925, purity 99.2% (Medutest).
❤️2😂11
the transit table is pinned and built from what members actually reported, not from what suppliers quote
summer into a hot country is the risk. order in a cooler month if you have the choice