#vendor-talk 2026-02-06

not by dm

i asked for a non standard vial size and got it without a surcharge. that told me more than any certificate

lead times stretch badly around chinese new year. order early or wait it out

order before new year

a supplier who tells you something is out of stock rather than shipping late is doing you a favour

support answering in two days is good. answering in nine is a data point about the whole operation

ask for a cold pack

per mg including shipping

for the archive cold packs are not standard everywhere. ask explicitly and it usually costs nothing, someone check my working

the packaging from SSA was the best i have had, double boxed with the tray intact

has anyone worked out the actual per mg cost including shipping for SGN

anyone found the price move on a repeat order without warning

thats the synthesis house