vialroom

#vendor-talk 2025-09-04

Thursday39 messages8 participantstimes are UTC
Highlights from this day
  • tesa_tess — cheap per mg is not the same as good value. i have paid more twice and been glad both times 21:23
  • confirmations_six — anyone compared WXT and TFC on the same compound 21:42
  • vial_ledger — support answering in two days is good. answering in nine is a data point about the whole operation 21:45
GB

while im here Homopeptide has been consistent for me across 3 orders which is what i actually want

i asked for a non standard vial size and got it without a surcharge. that told me more than any certificate

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TE

update from 22 months ago: switched suppliers on fill consistency, not on purity, for what its worth

is there a supplier anyone would recommend purely on communication

TT

has anyone worked out the actual per mg cost including shipping for SGN

a 10mg vial at 38 in a pack of five, plus 25 shipping, is 215 for 50mg. thats 4.30 per mg
i have never had a problem i could not resolve with SWB, which is a low bar and a lot of suppliers fail it

TE

while im here price per mg including shipping is the only comparison that means anything
support answering in two days is good. answering in nine is a data point about the whole operation

TT

a supplier who tells you something is out of stock rather than shipping late is doing you a favour

VB

Digest for the week of 2025-05-11 has been published.

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TT

cheap per mg is not the same as good value. i have paid more twice and been glad both times

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*VendorInvestigate not the other one

what does everyone consider a fair per mg price now

TT

the room does not rank suppliers on price. it ranks them on whether what arrives matches what was described, i could be wrong

cold packs are not standard everywhere. ask explicitly and it usually costs nothing

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VL

support answering in two days is good. answering in nine is a data point about the whole operation

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minimum orders push people into buying more than they want, which is a real cost nobody puts in the per mg number

how long does support usually take to answer

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VL

a reseller relabelling a synthesis house is a different risk profile from the synthesis house

better paperwork is worth paying for and i did not think that two years ago

ask for a cold pack

coming back after 12 months, who has changed for the better

per mg including shipping

CS

i would order from GL Biochem again and i would still weigh the vials, as i would with anyone

TT

quoted lead time versus actual is the number i track. the gap is the informative part

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TE

ok so reordering or trying somebody new, whats the argument for staying

TT

i have never had a problem i could not resolve with SWB, which is a low bar and a lot of suppliers fail it, still working it out

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they improved

they slipped

TT

how do you tell a synthesis house from somebody with a sticker printer