vialroom

#shipping-customs 2026-03-16

Monday12 messages4 participantstimes are UTC
Highlights from this day
  • a1c_lag — coming back to this reship policies vary enormously. KP honoured one for me without being pushed, which is not universal 20:14
  • border_force_bex — a port stall is not the same as a customs hold and the tracking language usually distinguishes them 20:30
  • border_force_bex — the same address every time is fine. a different address every time looks worse, not better 20:38
  • border_force_bex — if you query a missing parcel, be factual and patient. the good suppliers respond to that, i think 21:18
A1

what happened when you queried a missing parcel with the supplier

A1

coming back to this reship policies vary enormously. KP honoured one for me without being pushed, which is not universal

no wording advice here

mine took 15 days

⚠️9
BF

a port stall is not the same as a customs hold and the tracking language usually distinguishes them

thats slower than usual

how long is transit to Spain running at the moment

the same address every time is fine. a different address every time looks worse, not better

DestinationMedian daysWorst logged
UK1134
Germany928
Netherlands922
Canada1441
Australia1338
Singapore615
BF

if you query a missing parcel, be factual and patient. the good suppliers respond to that, i think