give it another week
#shipping-customs 2025-11-16
- van_isle_vial — i had a parcel marked returned that arrived eleven days later. it happens 20:03
- maintenance_mo — does KP actually honour a reship or is it decorative 20:15
- logrotate — unrelated but if you query a missing parcel, be factual and patient. the good suppliers respond to that split shipments arriving weeks apart is normal and is usually… 21:38
how many parcels have people lost in total
i declare it as what it is at a low value. we do not discuss wording beyond that here
handling fee is the killer
follow up signature requirements slow things down and do not obviously reduce loss
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
i had a parcel marked returned that arrived eleven days later. it happens
genuine question postal has been better than courier for me every single time. couriers are more thorough
the same address every time is fine. a different address every time looks worse, not better
tracking has been dark for 5 days, at what point do i worry
does KP actually honour a reship or is it decorative
the transit table is pinned and built from what members actually reported, not from what suppliers quote
be patient with support
courier or postal service, which has been better for Spain
what does the room consider a normal transit time now
parcel is sitting at a port with no movement, is that customs or just a port
cold pack arrived warm after 12 days, does it matter
thats slower than usual
anyone shipping into Sweden in summer and what do you do about it
vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat
got a seizure letter, what actually happens next
how long is transit to New Zealand running at the moment
quick one i have lost 6 parcels in three years across a lot of orders. that is the actual rate for me, take that with a pinch of salt
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
6 days to Sweden with working tracking the whole way is at the good end of what i have seen
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
thats a stock split
customs charge came to $38, is that normal for Japan
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredhas anyone had a parcel arrive after being marked as returned
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
unrelated but if you query a missing parcel, be factual and patient. the good suppliers respond to that
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
summer into a hot country is the risk. order in a cooler month if you have the choice
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less
coming back after 20 months, has anything changed with New Zealand
paying for a faster service does not speed up customs. it speeds up the legs either side of customs
update from 18 months ago: Singapore transit has got slower, consistently, across four orders
thats the end of it
do you use the same address every time
no wording advice here
postal not courier
mine took 18 days
declared value, do you go low or realistic
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredreship policies vary enormously. TFC honoured one for me without being pushed, which is not universal
ports do that
a port stall is not the same as a customs hold and the tracking language usually distinguishes them, from memory