reship policies vary enormously. GL Biochem honoured one for me without being pushed, which is not universal
#shipping-customs 2025-09-17
Wednesday33 messages7 participantstimes are UTC
Highlights from this day
- deadspace — reship policies vary enormously. GL Biochem honoured one for me without being pushed, which is not universal 07:03
- deadspace — the transit table is pinned and built from what members actually reported, not from what suppliers quote, take that with a pinch of salt 07:54
- amsterdam_aliquot — what happened when you queried a missing parcel with the supplier 11:22
- amsterdam_aliquot — split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing 13:10
- identity_shift — a port stall is not the same as a customs hold and the tracking language usually distinguishes them 15:20
signature requirements slow things down and do not obviously reduce loss
what does the room consider a normal transit time now
the transit table is pinned and built from what members actually reported, not from what suppliers quote, take that with a pinch of salt
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handling fee is the killer
thats the end of it
order in winter
for the archive does a signature requirement help or hurt
if you query a missing parcel, be factual and patient. the good suppliers respond to that
for the archive winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less, happy to be corrected
do you use the same address every time
give it another week
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quick one tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
thats a stock split
ask about reship
how many parcels have people lost in total
mine took 26 days
no wording advice here
how long is transit to Japan running at the moment
has anyone had a parcel arrive after being marked as returned
powder is robust
update from 5 months ago: Canada transit has got slower, consistently, across four orders
courier or postal service, which has been better for the Netherlands
for the archive coming back after 1 months, has anything changed with Spain
summer into a hot country is the risk. order in a cooler month if you have the choice
what happened when you queried a missing parcel with the supplier
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split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing
[edited]| Destination | Median days | Worst logged |
|---|---|---|
| UK | 11 | 34 |
| Germany | 9 | 28 |
| Netherlands | 9 | 22 |
| Canada | 14 | 41 |
| Australia | 13 | 38 |
| Singapore | 6 | 15 |
for the archive paying for a faster service does not speed up customs. it speeds up the legs either side of customs, n of 1 obviously
tracking has been dark for 7 days, at what point do i worry
i had a parcel marked returned that arrived eleven days later. it happens
postal has been better than courier for me every single time. couriers are more thorough
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 delivered