mine took 18 days
#shipping-customs 2025-07-28
Monday43 messages7 participantstimes are UTC
Highlights from this day
- madrid_mg — summer into a hot country is the risk. order in a cooler month if you have the choice, thats just me 21:52
- cold_chain_cmdr — is it worth paying for a faster service or does customs eat the difference 22:11
- taper_or_not — the parcel is the risk you accepted. that is worth remembering before it becomes a crisis 22:41
- marrow.mod — 16 days to Ireland with working tracking the whole way is at the good end of what i have seen 22:47
- marrow.mod — reship policies vary enormously. QST honoured one for me without being pushed, which is not universal 22:53
sorry to jump in tracking has been dark for 8 days, at what point do i worry
21:38marrow.mod pinned a message
signature requirements slow things down and do not obviously reduce loss, ask me again in a month
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
21:43marrow.mod pinned a message
no wording advice here
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
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nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly
summer into a hot country is the risk. order in a cooler month if you have the choice, thats just me
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ports do that
21:55marrow.mod pinned a message
the transit table is pinned and built from what members actually reported, not from what suppliers quote
if you query a missing parcel, be factual and patient. the good suppliers respond to that
i had a parcel marked returned that arrived eleven days later. it happens
thats slower than usual
thats a stock split
give it another week
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is it worth paying for a faster service or does customs eat the difference
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 deliveredhandling fee is the killer
powder is robust
winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less, from memory
update from 25 months ago: Japan transit has got slower, consistently, across four orders, happy to be corrected
customs charge came to £120, is that normal for Singapore
coming back after 18 months, has anything changed with Ireland
thats the end of it
coming back to this i have lost 5 parcels in three years across a lot of orders. that is the actual rate for me
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*Janoshik not the other one
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing, ymmv
courier or postal service, which has been better for New Zealand
the parcel is the risk you accepted. that is worth remembering before it becomes a crisis
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be patient with support
16 days to Ireland with working tracking the whole way is at the good end of what i have seen
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reship policies vary enormously. QST honoured one for me without being pushed, which is not universal
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vat is usually charged on declared value plus shipping, and the handling fee is often more than the vat, i have it written down somewhere
follow up tracking going dark for a week or ten days at a port is common and resolves on its own most of the time, still working it out
postal has been better than courier for me every single time. couriers are more thorough
how long is transit to the UK running at the moment
does GL Biochem actually honour a reship or is it decorative
order in winter
how many parcels have people lost in total
a liquid cold pack tells you it was above freezing, not that the vial cooked. lyophilised powder is robust
postal not courier
ask about reship