follow up is vat charged on the declared value or what they think it is worth
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#shipping-customs 2025-06-15
Sunday37 messages8 participantstimes are UTC
Highlights from this day
- slow.taper — ok so does a signature requirement help or hurt 11:12
- acetate_ash — 14 days to Australia with working tracking the whole way is at the good end of what i have seen 13:19
- ghent_gradient — a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence 14:59
- acetate_ash — how many parcels have people lost in total 15:04
- acetate_ash — do you use the same address every time 15:40
split shipments arriving weeks apart is normal and is usually a stock thing, not a customs thing, thats one data point
how long is transit to the UK running at the moment
parcel is sitting at a port with no movement, is that customs or just a port
has anyone had a parcel arrive after being marked as returned
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genuine question anyone shipping into Ireland in summer and what do you do about it
postal not courier
ok so does a signature requirement help or hurt
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give it another week
anyone had a split shipment arrive weeks apart
ports do that
no wording advice here
the same address every time is fine. a different address every time looks worse, not better
courier or postal service, which has been better for the UK
i have lost 4 parcels in three years across a lot of orders. that is the actual rate for me
be patient with support
a port stall is not the same as a customs hold and the tracking language usually distinguishes them
mine took 11 days
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time
reship policies vary enormously. FGP honoured one for me without being pushed, which is not universal
does QST actually honour a reship or is it decorative
[edited]14 days to Australia with working tracking the whole way is at the good end of what i have seen
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thats the end of it
thats a stock split
order in winter
powder is robust
signature requirements slow things down and do not obviously reduce loss
a seizure letter is usually the end of it. you have lost the parcel and that is almost always the whole consequence
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i declare it as what it is at a low value. we do not discuss wording beyond that here
how many parcels have people lost in total
d0 label created
d2 accepted, origin
d4 departed origin
d6 in transit
d6-16 nothing at all
d17 arrived destination country
d19 customs cleared
d21 delivereddo you use the same address every time
| Destination | Median days | Worst logged |
|---|---|---|
| UK | 11 | 34 |
| Germany | 9 | 28 |
| Netherlands | 9 | 22 |
| Canada | 14 | 41 |
| Australia | 13 | 38 |
| Singapore | 6 | 15 |
postal has been better than courier for me every single time. couriers are more thorough
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coming back after 14 months, has anything changed with the UK
follow up what does the room consider a normal transit time now
reship policies vary enormously. HJ honoured one for me without being pushed, which is not universal
update from 22 months ago: Australia transit has got slower, consistently, across four orders
summer into a hot country is the risk. order in a cooler month if you have the choice
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winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less