vialroom

#shipping-customs 2024-08-04

Sunday35 messages9 participantstimes are UTC
Highlights from this day
  • ferrous_ash — is vat charged on the declared value or what they think it is worth tracking going dark for a week or ten days at a port is common and resolves on its own most of the… 17:49
  • cold_chain_cmdr — the parcel is the risk you accepted. that is worth remembering before it becomes a crisis 19:14
  • marrow.mod — ok so a port stall is not the same as a customs hold and the tracking language usually distinguishes them 19:17
  • tarpit_tam — declared value, do you go low or realistic 20:46
  • ferrous_ash — is it worth paying for a faster service or does customs eat the difference 22:05
MM

if you query a missing parcel, be factual and patient. the good suppliers respond to that

MM

has anyone had a parcel arrive after being marked as returned

FA

is vat charged on the declared value or what they think it is worth
tracking going dark for a week or ten days at a port is common and resolves on its own most of the time

❤️13

the transit table is pinned and built from what members actually reported, not from what suppliers quote

thats normal transit

i declare it as what it is at a low value. we do not discuss wording beyond that here

AA

i have lost 8 parcels in three years across a lot of orders. that is the actual rate for me

thats the end of it

give it another week

CC

nobody here can tell you what will clear customs where you live and the mods stop that conversation quickly, your mileage will differ

sorry to jump in cold pack arrived warm after 6 days, does it matter

TT

winter shipping into a cold country risks freezing, which is a different problem from heat and gets discussed less

CC

the parcel is the risk you accepted. that is worth remembering before it becomes a crisis

💀15
MM

ok so a port stall is not the same as a customs hold and the tracking language usually distinguishes them

🙏6
CC

tracking going dark for a week or ten days at a port is common and resolves on its own most of the time

paying for a faster service does not speed up customs. it speeds up the legs either side of customs

CC

postal has been better than courier for me every single time. couriers are more thorough

TT

does QYB actually honour a reship or is it decorative

FA

is it worth paying for a faster service or does customs eat the difference

1🧊9

update from 24 months ago: Canada transit has got slower, consistently, across four orders